COVID Safe Compliance
The Campbelltown Theatre Group Inc. is a registered COVID safe business. In addition to other Terms and Conditions, and Policies, we enforce the additional clauses. In any cases where the following contradicts any policies or terms and conditions, the following take precedent.
Conditions of Entry
The safety of our community is of paramount importance. We have put measures in place to prioritise the health and wellbeing of everyone. You are not permitted to enter the Town Hall Theatre Campbelltown if you:
are experiencing any flu-like symptoms (sore throat, runny nose, persistent cough, shortness of breath, fever)
have been in close contact with a person who has tested positive for COVID-19 (during the period of time in which the virus is contagious)
are awaiting the results of a test for COVID-19
reside with anyone who is awaiting the results of a test for COVID-19
have returned from international travel and failed to observe the government requirement to quarantine for 14 days All visitors are asked to sanitise their hands on arrival and exercise proper social distancing while on site.
Ticketing Terms and Conditions
When purchasing tickets, patrons agree to provide their contact details and the contact phone number of accompanying ticket holders. These contact details, along with seating allocations, will be kept at the venue for 28 days from the day of the performance.
Patrons acknowledge the venue may be required by law to provide contact information to public health officers on request.
The Venue will not share this contact information with any third party other than the relevant health authority, and will not use the information for promotional purposes.
Patrons must not attend if they have COVID-19 related symptoms, have been in close contact with a person who is COVID-19 positive, have travelled overseas or to a COVID-19 hotspot in the past 14 days or are COVID-19 positive.
Patrons must not attend if they are required to self-isolate and the event falls within the isolation period.
Refunds or exchange of tickets will be available to any customer who is unable to attend due to COVID-19 related symptoms and/or required to self-isolate (due to being a confirmed case or is a close contact of a confirmed case) and the event falls within the isolation period.
Patrons agree to abide by all social distancing and health protocols.
Patrons agree to follow the instructions of venue staff at all times.
If patrons do not comply with protocols or authorised requests and who are noisy, drunk, threatening, unruly or disrupt a performance, who are in use or possession of prohibited objects, or fail to produce concession ID and/or a senior card as appropriate when on the venue premises will be asked to leave immediately without refund or further recourse.
Seating will be allocated to allow compliance with current social distancing requirements.
The right is reserved to vary, substitute or withdraw advertised programs, artists, venue and seating arrangements as necessary.
Disclaimer: Patrons acknowledge that while the venue has taken all reasonable health and safety precautions to keep the audience, staff and performers safe, patrons enter the venue at their own risk without recourse to claim against the venue regarding health outcomes.